Formation - Alexa Support


Where is Alexa on Formation available?

The Formation Skill for Alexa is currently available in the United States and Canada.

What languages are supported?

  • English 



  • Formation device with Software version 1.7 installed
  • Bowers & Wilkins Home app version 1.3
  • Mobile device must be in one of the supported languages listed above in order for the Alexa option to appear
  • Amazon account
  • Amazon App on mobile device 
  • Alexa App on mobile device


What can I do with it?

  • Tell Alexa to play music in a space 
  • Raise and Lower the volume

For a complete comprehensive list of Alexa Formation commands, please see the downloadable file located here.


What Music Services can I use?

  • Amazon Music Unlimited
  • Amazon Prime Music
  • Other music services: Availability of streaming services will vary depending on the country you are located in and require Alexa app service linking. Available streaming services for your country are listed in the Alexa app.
    (Note, only services that have been certified to work on Formation will allow linking, other services may appear but will be unable to complete linking)


Further information:

How can I setup the Formation Skill on Alexa?

How can I change space names on Formation?

Troubleshooting Alexa and Formation