This section applies only to individuals who reside in the state of California in the United States (“California residents”) in compliance with the California Privacy Rights Act (CPRA). This section applies to personal information collected through our sites and in any other way, such as when California residents visit our offices.
Assistance For The Disabled
Alternative formats of this Privacy Notice are available to individuals with a disability. Please contact [email protected] for assistance.
California Notice at Collection
Masimo collects the categories of personal information identified in Section 2, above, for the purposes identified in Section 4, above, and retains personal information for the period described in Section 6: “For how long do we keep your data”.
Do not sell my personal information
We do not, and will not, sell your personal information or disclose it to third parties for cross-context behavioral advertising. We also do not collect or process sensitive personal information for the purpose of inferring characteristics about you. However, we do share your personal information with third-parties, for example, cookies and other tags, in a way that may be defined as a “sale” under the California Privacy Rghts Act. To opt out of the sharing of your personal information, you (or your authorized representative) may submit a request to us by completing the Consumer request form available here.
If you are 16 years of age or older, you have the right to opt-out and direct us to not sell your personal information at any time. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by e-mailing us at [email protected].
Your California Privacy Rights
Subject to applicable exceptions, California residents have the following rights under the CPRA:
- Right to Know: You have the right to submit a verifiable request for specific pieces of your personal information obtained from you and for information about Masimo’s collection, use, and disclosure of categories of your personal information.
- Right to Delete: You have the right to submit a verifiable request to delete personal information that Masimo has collected from or about you.
- Right to Correct: You have the right to submit a verifiable request to correct inaccurate personal information about you maintained by Masimo, taking into account the nature of the personal information and the purposes of processing the personal information.
Non-Discrimination: Masimo will not unlawfully discriminate against you for exercising your privacy rights under the CPRA.
How to Exercise Your California Privacy Rights
Masimo will respond to request to know, delete, and correct in accordance with applicable law if it can verify the identity of the requestor. You can exercise these rights in the following ways:
- Call 1-888-914-9661 PIN:476536. Please be prepared to describe your request(s);
- Email: [email protected]; or
- Complete the Consumer request form available here
The verification we may request will reflect personal information that you have previously provided to us.
How We Will Verify Your Request
Only you, or a person authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. These requests are free, though we reserve the right to implement a reasonable fee for excessive or complex requests you may submit. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative of such a person.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information
Authorized Agent
If an authorized agent submits a request to know, correct, or delete on your behalf, the authorized agent must submit with the request a document signed by you that authorizes the authorized agent to submit the request on your behalf. In addition, we may ask you to follow the applicable process described above for verifying your identity. You can obtain an “Authorized Agent Designation” form by contacting us at [email protected].